Privacy Policy

Effective date: September 11, 2026 · Last updated: September 11, 2026

1. Who we are. Novapura Labs ("we", "us") operates this website. Contact: support@novapuralabs.com.
2. What we collect. Account information you provide at registration (name, email, organization, phone); order and transaction records; technical data (device, browser, pages visited) collected automatically.
3. How we use it. To create and administer your member account; to process and fulfil orders; to communicate about your account or orders; to maintain site security and prevent misuse; to comply with legal obligations.
4. What we do not do. We do not sell your personal information. We do not share it with third parties for their marketing.
5. Processors. We use third-party processors strictly as needed to operate the site, including providers for hosting, payment processing when enabled, and email delivery.
6. Retention. Account records are kept while your account is active and for 7 years thereafter for tax and legal compliance. You may request deletion of your account data at support@novapuralabs.com, subject to legal retention duties.
7. Your rights. You may request access to, correction of, or deletion of your personal data by contacting support@novapuralabs.com.
8. Security. We apply reasonable administrative and technical safeguards, including encrypted connections. No method of transmission over the internet is fully secure.
9. Age restriction. This site is restricted to individuals 21 or older. We do not knowingly collect data from anyone under 21.
10. Changes. We will post any changes here with an updated date.
11. Contact. Questions: support@novapuralabs.com.